Terms of Service

These Terms govern your use of GrowPros Connect, a service operated by GrowPros, Inc.. By creating an account you agree to them. If you are accepting on behalf of a company, you confirm you have authority to bind that company.

1. What the service does

GrowPros Connect lets you authorize your electric utility to share your own billing and usage data with us through UtilityAPI, a licensed Green Button / Share My Data intermediary. Once you authorize, we retrieve your historical bills and interval usage, organize them, and present analysis of your spend, consumption patterns, and rate structure.

We never ask for, receive, or store your utility login credentials. The authorization happens on your utility’s own website or through UtilityAPI’s hosted form.

2. Your account

You must provide an accurate email address and keep your password confidential. You are responsible for activity under your account. Tell us at security@growpros.com immediately if you believe it has been compromised.

You must be at least 18 years old and the utility account holder, or have the account holder’s permission to authorize data sharing on their behalf. Authorizing a utility account you do not control or have permission for is a material breach of these Terms.

3. Your data stays yours

You own your utility data. By using the service you grant us a limited license to retrieve, store, process, and display it for the purpose of operating the service and providing analysis to you. That license ends when you delete your account, subject to the retention periods in our Privacy Policy.

We do not sell your personal information. We do not share your identifiable utility data with third parties for their own marketing.

4. Revoking access

You can revoke a utility authorization at any time from your account settings, or directly with your utility. Revocation stops future data collection. Data already collected remains until you delete it or close your account.

5. Acceptable use

You agree not to:

• Authorize utility accounts you do not own or have written permission to access
• Attempt to access another user’s account, data, or utility authorization
• Scrape, bulk-download, or resell data obtained through the service
• Probe, scan, or test the vulnerability of our systems without our prior written consent
• Use the service in a way that violates your utility’s terms, UtilityAPI’s terms, or applicable law

6. Service availability

We do not guarantee uninterrupted availability. Utility data collection depends on UtilityAPI and on your utility’s own systems, both of which can be delayed, incomplete, or temporarily unavailable for reasons outside our control.

7. Accuracy and no professional advice

Analysis in the service is derived from data your utility provides. Utility data can contain estimated reads, billing adjustments, and corrections issued after the fact. We present it as received and do not warrant its accuracy.

Nothing in the service is financial, legal, engineering, or energy procurement advice. Rate comparisons, projections, and savings estimates are illustrative. Verify against your actual utility bill before making any decision with financial consequences.

8. Fees

Where the service is offered free of charge, we may introduce fees on notice to you. If we do, you will be told before any charge applies and may close your account instead.

9. Suspension and termination

You may close your account at any time from account settings. We may suspend or terminate access if you breach these Terms, if required by law, or if continuing to provide the service to you creates material risk. Where practical we will give notice first.

10. Disclaimers

The service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

11. Limitation of liability

To the fullest extent permitted by law, GrowPros, Inc. will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, or data, arising from your use of the service. Our total aggregate liability is limited to the greater of the amount you paid us in the twelve months before the claim, or one hundred US dollars.

Some jurisdictions do not allow these exclusions, in which case they apply to the maximum extent permitted.

12. Indemnity

You agree to indemnify GrowPros, Inc. against claims arising from your misuse of the service or from your authorization of a utility account you did not have the right to authorize.

13. Changes to these Terms

We may update these Terms. For material changes we will give at least 30 days’ notice by email to your account address and by updating the effective date above. Continued use after the change takes effect means you accept the revised Terms.

14. Governing law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law rules. Disputes will be brought exclusively in the state or federal courts located in Los Angeles County, California.

15. Contact

GrowPros, Inc.
123 Example Street, Suite 100, Los Angeles, CA 90001, United States
legal@growpros.com